A dilemma

I always wonder, is it ethical to let patients wait for their appointment even if though it is urgent?

I mean if there are 20 urgent new clinic cases for a doctor per day and the doctor can only see 5 new cases a day, then there will be patients who will only be seen months later assuming there are 5 working days per week and everyday is a clinic day with 20 new cases per day. Do the maths- it's a geometrical increase everyday with no end in sight.

Would you prefer a proper consultation with an appointment 3 months down the line or an immediate consultation of "Hi ma'am, what's the problem, take this med and goodbye".

It is not unheard of on appointments 8 months down the line. However administrators will NEVER side with the doctor if a complaint is made over the long appointment time. And frequently these administrators will "order" the patient to be seen stat. After all, complaints from patients will be more detrimental to promotion prospects of the administrators rather than complaints from their own doctors. Because the adminitrator's SKT do not take into account of the doctors' opinion of the administrator's performance.

So what's the solution? Force doctors to work faster? Waiting time can be measured. Quality of consultation cannot, and in any case is the doctor's fault. On paper it will look good, no waiting time. Administrators doing fantastic job. Go figure...

At the end of the day, I pacify myself to think this not about ethics but demand and supply. You want to buy 20 apples but I only have 5 to sell. What to do?